Auto Care Center Sales Associate

Walmart Hancock, MA 2019-01-09

This position is responsible for the operation of a department. An individual in this position will be expected to perform additional job related
responsibilities and duties as assigned and/or necessary.
An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.

Essential Functions
Maintains merchandise presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up,
cleaning, and organizing product displays, signing and pricing merchandise appropriately, and securing fragile and high-shrink
Provides customer service by acknowledging the customer, identifying customer needs, assisting with purchasing decisions,
locating merchandise, resolving customer issues and concerns, promoting products and services, maintaining a safe shopping
environment, and appropriately representing and supporting the company's mission.
Provides Tire and Lube Express (TLE) products and services to customers by identifying customer needs, explaining TLE
products and services, processing customer service requests, and ensuring customer safety and satisfaction.
Receives and stocks merchandise throughout the facility and organizes and maintains the backroom by following company
safety, cleaning, and operating procedures, utilizing equipment appropriately, setting up displays, maintaining modular integrity,
receiving, sorting, staging, and delivering merchandise, and completing paperwork, logs, and other required documentation.
Operates equipment, such as cash registers and related tools, to process customer purchases using appropriate procedures for
different payment types and items sold.
Maintains area of responsibility in accordance with company policies and procedures by properly handling claims and returns,
zoning the area, arranging and organizing merchandise and supplies, identifying shrink and damages, and ensuring a safe work
An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.

TLE Sales - Follows safety and security guidelines and related laws and regulations when handling TLE products. Provides
correct information to Customers on TLE goods and services. Provides TLE products and meets Customer needs in a timely
manner. Reports TLE complaints, safety hazards, and problems with products, services, and work areas.
Judgment: WMH - Uses policies, procedures, and/or guides to make good choices. Uses data and facts in order to make
day-to-day decisions and involves others as needed. Recognizes what might be a problem and informs those who can correct it.
Customer Centered: Service Area - Shows care and concern when serving our associates and customers. Asks questions in
order to understand associate and customer needs. Uses policies and information in order to exceed associate and customer
expectations. Finds and uses the right resources (people, products, tools) at the right time in order to resolve associate and
customer requests.
Adaptability: WMH - Adapts to changing work demands. Stays focused on own work when faced with change or difficulties.
Stays open to and learns from feedback.
Execution and Results: WMH - Ensures work is done correctly. Works on top priorities first. Makes a consistent effort to get
results. Meets deadlines. Takes action in order to solve problems so work can be completed in a timely manner.
Stocking/Receiving: WMH - Follows proper procedures to prevent theft and loss when stocking, receiving, maintaining, and
securing goods. Receives, stages, and delivers goods to appropriate areas throughout the Facility in a timely manner. Reports
complaints and problems with products, services, and conditions in the Stocking/Receiving area. Uses stocking/receiving
supplies and equipment in safe and correct ways.
Point of Sale: WMH - Follows proper procedures to prevent shrink and follows applicable laws and regulations when selling items
to customers. Assists customers with payment methods, return policies, and location of items when asked. Uses the cash
register and completes customers sales in a timely manner. Reports complaints, shrink sales, and problems with products,
services, and work areas.
Inventory: GM - Handles, moves, and displays goods in safe and correct ways. Tracks goods, maintains in-stock levels, and
controls shrinkage in a timely manner. Reports poor inventory practices and low in-stock levels in assigned area. Uses
inventory tools and equipment in safe and correct ways.
Planning and Improvement: Plan for and Improve Work - Accepts responsibility and meets expectations for own work. Identifies
steps needed in order to carry out work as required.
Influence and Communicate: Share Information - Listens to others and asks questions to learn about what is needed.
Communicates the right information to associates and leaders when they need it. Communicates in a respectful and
professional manner.
Ethics and Compliance: Perform to Ethical Standards - Follows company policies and procedures (for example, the Ten Foot
Rule). Shows integrity and ethical behavior in all work situations. Reports ethical and compliance issues promptly.
The following physical activities are necessary to perform one or more essential functions of this position.

Physical Activities
Visually verifies information, often in small print.
Reads information, often in small print.
Visually locates merchandise and other objects.
Enters and locates information on computer.
Reaches overhead and below the knees, including bending, twisting, pulling, and stooping.
Safely operates a motor vehicle.
Moves up and down a ladder.
Moves, lifts, carries, and places merchandise and supplies weighing up to 25 pounds without assistance.

Must be available both Saturday & Sunday

Job Type: Part-time

Work authorization:

  • United States (Required)

Working days:

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Benefits offered:

  • Paid time off
  • Health insurance
  • Dental insurance
  • Parental leave
  • Retirement benefits or accounts
  • Education assistance or tuition reimbursement
  • Employee discounts
  • Flexible schedules

This job will require you to pass a background check:

  • Yes


  • 401k
  • Store Discount
  • Health
  • Vision
  • Dental
  • Paid Vacation
  • Advancement and Growth Opportunities
  • On-going Training & Development
  • Short Term / Long Term Disability leave
  • Life Insurance
  • Education Reimbursements
  • Paid Sick Time
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