General Manager

White Castle Kansas, TN 2019-07-10

When what you Crave is a job that combines good, honest work with some of the most fun-loving people you’ll find anywhere, only White Castle hits the spot!

We’re America’s first fast-food hamburger chain – with nearly a century of service to a nation of Cravers. But we’re not satisfied with an impressive past. We’ve got our eye on an even tastier future, and we want you to be part of it! White Castle is always looking for passionate, customer-crazy people to join our teams, so apply to start your White Castle career today!

At White Castle, we’re about more than just Sliders. We’re about making memories, and about maintaining our Values. We expect our team to demonstrate our values daily: to be Responsive, Customer Focused, Hungry, Healthy & Energetic, Humble and Accountable. Working at White Castle gets you behind-the-scenes intel on a pop culture staple with a cult-like following—being part of our 96-year legacy is truly a unique experience! Here’s your chance to help guide the team that keeps our Cravers coming back for more.

Job Duties

To embody White Castle’s Values and Behaviors by being Responsive, Customer Focused, Hungry, Healthy and Energetic, Humble and Accountable. Supervise the total operation of a White Castle. Direct team members to meet company standards for product quality and customer service. Develop and train team members to ensure not only a competent staff, but also to aid the company’s future growth.

  • Supervise operations and work with the Castle’s management team to correct problems. Investigate complaints and work with the Castle’s management team to resolve problems
  • Train new team members according to the Regional Development Manual. Identify training needs and weak points of team members. Work with them to improve while monitoring team members for adherence to product quality and customer service standards
  • Supervise product preparation for adherence to Quality Control procedures and standards and monitor team member’s performance for the same.
  • Work with the Castle’s management team to maintain equal and fair treatment of all team members and oversee all aspects of team member relations including disciplinary actions, team member issues and performance management
  • Manage all aspects of castle operations to meet established goals
  • Oversee all aspects of sanitation to ensure compliance with company guidelines. Observe operations for adherence to safe working procedures. Maintain and encourage a safe work environment
  • Communicate all company policies and procedures as well as represent the company as needed
  • Work on special projects and/or assignments as directed by Regional Management

Our General Managers start at $47,476/year and are eligible for an annual incentive budget!

If you meet the minimum qualifications below, APPLY NOW!

White Castle is an Equal Opportunity Employer

High school diploma or equivalent experience required. * Knowledge of business essentials such as inventory, ordering, labor and food costs as well as experience in restaurant management. * Knowledge of federal, state and local regulations and laws relating to employment and labor practices, Equal Employment Opportunity and wage and hour compliance. * Knowledge of recruiting, interviewing and selection practices. * Knowledge of federal, state and local health and sanitation laws and regulations. * Leadership and supervisory practices experience as well as effective verbal and written communication skills. * Basic accounting, computer and time management skills. * Problem solving, decision-making and conflict-resolution skills. * Must be able to obtain a ServSafe or other state required certification * Must have management or supervisory experience in restaurant/retail environment.
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