Velocity Account Executive

Zendesk Madison, WI 2019-06-19
We’re looking for a motivated self-starter who has a consultative sales approach, provides an excellent customer experience and offers polished presentation skills. You'll be single-handedly running an inbound pipeline of sales opportunities and expansion on existing customer accounts across a very large customer base. You will bring a consistent track record in sales achievement, Software/SaaS a plus.


  • Exceed activity, pipeline, and revenue goals on a monthly basis
  • Become a guide on Zendesk’s products and conduct discovery calls, presentations, and demos with prospects and customers
  • Respond to a large number of inbound leads and existing customers
  • Continue to build pipeline of new business, upsell, and cross-sell opportunities
  • Develop and maintain relationships with accounts in your book of business
  • Be the voice of the customer; understand their needs and make them champions
  • Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce


  • Bachelor’s degree
  • Excellent verbal and written communications skills
  • 2+ years of full cycle sales experience; software/SaaS experience preferred
  • Real passion for technology and quick ability to learn tools and processes
  • Exceptional organizational skills, with the ability to multi-task a high volume of opportunities at all times
  • Ability to thrive in a face paced environment; you move quickly, think strategically and are superb at tactical execution

The best customer experiences are built with Zendesk. Zendesk’s powerful and flexible customer service and engagement platform scales to meet the needs of any business, from startups and small businesses to growth companies and enterprises. Zendesk serves businesses across a multitude of industries, with more than 125,000 paid customer accounts offering service and support in more than 30 languages. Headquartered in San Francisco, Zendesk operates worldwide with 15 offices in North America, Europe, Asia, Australia, and South America. Learn more at

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Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

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