Browse available Customer Service Jobs. This is one of the largest job sectors commonly related to nearly all product and service associated industries and businesses. Customer service is a core sector where an individual directly interacts with consumers to create demand or resolve product-related issues and negative feedback. Those of customer service representatives are among the most common designations or positions in this job sector which in turn is directly related to call-centers. Almost all major companies or industrial firms outsource their customer service requisites to third party call centers making this among the largest slices in this customer service industry.
This industry or job designation is all about conversing with customers from different points. All of these points though have a single factor in common which is - a better product or service sale. The customer service can either be a post-product process or even a product sales one; in both cases with the same motive. A customer service representative is responsible for generating sales or revenue of a product for the company or firm. The process is simply by directly conversing, engaging, interacting and directing a consumer or customer depending on the process. Customer satisfaction is the most important target for customer service jobs and representatives as it is directly related to revenue and thereby profit generation.
The call-center industry section falling within customer service accumulates annual revenue of an estimated $16 billion with more than 4000 companies vying for a larger share. There are more than 2.2 million customer service representatives functioning in this section alone as per survey and reports from the Bureau of Labor Statistics.
This industry is expected to grow by more than 15% over the coming years creating job opportunities for above 300,000 candidates. With a larger emphasis on post-sales feedback and advertising, this is a proper job opportunity for a fresher like you to get an introduction into the professional corporate sphere and the experience coming with it.
If you’re thinking of becoming a customer service representative, here are some of the things which you will be expected to deliver:
A product is based on the necessities which a consumer has for it. For a customer service representative, catering to these necessities is the most important aspect. Here are a few skills which you will need to make sure that you are able to provide proper customer support and get positive feedback:
There are other specific sectors to this customer service industry which require sector-specific know-how. E.g. - Customer service and support related to technology and gadgets such as computers, mobile, smart phones etc. require a comprehensive know-how on these products in the first place.
This industry provides for 5 separate generalized designations or jobs for you. These are:
For a fresher like you, the first designation that you’ll get is that of a customer service representative. A coordinator works in managing no-floor issues with the help of a prior experience. A customer service manager is the most important, experienced and senior-most individual on the floor relating to customer support. Computer support specialists and sales associates are included in the process to resolve any technical issues with the PCs or the online sale process itself.
The average median compensation in this sector is around $30,000 per year. A fresher like you can expect to start up with a minimum $21,000. Experience is the most important criteria to improved salaries with the top 10 percentile customer service specialists earning around and above $50,000; making this one of the most lucrative job sectors today.
Wegmans | Collegeville, PA
Want a job you’ll LOVE?. Our Produce department helps customers live healthier, better lives by offering a variety of delicious and unique fruits and vegetables. In this area, you’ll be responsible fo...
Citizens Bank | Mount Lebanon, PA
Citizens Bank is seeking a motivated, highly successful, proven Relationship Manager with experience in moderately to less complex portfolios, and a strong grasp of sales and credit skills. This senio...
1st Shift Bachelors Senior executive
VXI Global Solutions | Cincinnati, OH
TheOutbound Call Center Trainer will provide on-boarding training for the newest members of our sales and customer serviceteams and work with veteranSales and Customer ServiceAssociates...
Full Time High School Diploma or GED 2 years experience
UnitedHealth Group | Eden Prairie, MN
You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business,...
Full-time High School Diploma / GED or higher 2+ years experience
Blood Systems | Mesa, AZ
Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mai...
High school graduate or GED required One year experience
State of North Carolina | Wake, NC
This listing closes on 9/26/2017 at 5:00 PM Eastern Time (US & Canada)...
Full Time Permanent Employment $37,012.00 - $99,263.00 Annually Department: Dept of Commerce
CVS | GOLDEN, CO
Omnicare, a wholly owned subsidiary of CVS Health, provides comprehensive pharmaceutical services to skilled nursing and assisted living facilities across the United States. Due to the rapidly growing...
Full Time Verifiable High School Diploma or GED is required Category: Pharmacy Technician , Omnicare
Texas A&M University College of Geosciences | Kissimmee, FL
Job responsibilities are split between field support on the Kissimmee River based at Riverwoods and administrative support at SFWMD Headquarters. Field responsibilities include assisting senior scient...
Full Time $32,000 – $35,000 per year Category: Full time Positions
TD Bank | Palm Beach, FL
The Customer Service Representative I provides legendary Customer Service while selling/ cross-selling TD products to new and existing Customers. Takes residential mortgage loan applications AND offer...
Full Time Hours: 40 Inclusiveness
Days Inn | Atlanta, GA
Ability to communicate effectively with employees, guests and owners. • Ability to demonstrate good judgment when dealing with guests and staff members...
Full Time Category: Hotel/Resort Operations Guest Services
State Department of Education | Reading, PA
The Customer Service Merchandiser Specialist is assigned to specific routes, providing additional merchandising support to the route. Reporting directly to the Customer Service Manager (CSM). Througho...
Full Time Hours: Day Shift
Compass Group | Rochester, MN
Click here to Learn More about a Career with Morrison Healthcare...
Department: Morrison Healthcare
Helpmates Staffing Services | South, CA
The ideal candidate will have customer service experience in the freight industry, preferably in Air Freight...
U.S. Bank | Battle Ground, WA
Check this great Sales & Service Manager NMLS - Mill Plain job opportunity, You will work in a nice and warm environment with great salary and compensation...
Wells Fargo | Cedar City, UT
Effectively acquires, manages and grows profitable account relationships with less complex business customers that have annual gross sales of generally more than $5MM and less than $20MM. Ensures the ...
Allegiant Air | Indianapolis, IN
Allegiant Air Flight Attendants are ambassadors for the company. They provide extraordinary service to our Customers and Fellow teammates. If you are looking for an exciting opportunity and want to be...
GDKN | Golden Valley, MN
The Specialist Tech Support Associate is responsible for providing error free technical support resolutions as well as accurate, timely referral information to our customers on our Contractor/Distribu...
Golden Valley, MN USA Pay Rate $0.00/Hour
Banana Republic | Groveport, OH
Together we elevate the everyday, creating products and experiences that inspire the individual in all of us. We do more than sell clothes. We’re a brand with a heart, a culture of family. We value pe...
Sears Home Services | Miami, FL
CALL CENTER HIRING!! OPEN INTERVIEWS JOB OFFERS ON THE SPOT -This Friday- Sept. 22nd, 2017 from 12:00pm to 4:00pm! Full-Time Call Center Sales & Customer Service Advisor The OUTBOUND Telephone Sales...
Concentrix | Stockbridge, GA
We are currently looking for bold and tenacious Customer Service Representatives to provide a premium customer service experience by responding to inbound phone calls from customers and assisting them...