Browse available Customer Service Jobs. This is one of the largest job sectors commonly related to nearly all product and service associated industries and businesses. Customer service is a core sector where an individual directly interacts with consumers to create demand or resolve product-related issues and negative feedback. Those of customer service representatives are among the most common designations or positions in this job sector which in turn is directly related to call-centers. Almost all major companies or industrial firms outsource their customer service requisites to third party call centers making this among the largest slices in this customer service industry.
This industry or job designation is all about conversing with customers from different points. All of these points though have a single factor in common which is - a better product or service sale. The customer service can either be a post-product process or even a product sales one; in both cases with the same motive. A customer service representative is responsible for generating sales or revenue of a product for the company or firm. The process is simply by directly conversing, engaging, interacting and directing a consumer or customer depending on the process. Customer satisfaction is the most important target for customer service jobs and representatives as it is directly related to revenue and thereby profit generation.
The call-center industry section falling within customer service accumulates annual revenue of an estimated $16 billion with more than 4000 companies vying for a larger share. There are more than 2.2 million customer service representatives functioning in this section alone as per survey and reports from the Bureau of Labor Statistics.
This industry is expected to grow by more than 15% over the coming years creating job opportunities for above 300,000 candidates. With a larger emphasis on post-sales feedback and advertising, this is a proper job opportunity for a fresher like you to get an introduction into the professional corporate sphere and the experience coming with it.
If you’re thinking of becoming a customer service representative, here are some of the things which you will be expected to deliver:
A product is based on the necessities which a consumer has for it. For a customer service representative, catering to these necessities is the most important aspect. Here are a few skills which you will need to make sure that you are able to provide proper customer support and get positive feedback:
There are other specific sectors to this customer service industry which require sector-specific know-how. E.g. - Customer service and support related to technology and gadgets such as computers, mobile, smart phones etc. require a comprehensive know-how on these products in the first place.
This industry provides for 5 separate generalized designations or jobs for you. These are:
For a fresher like you, the first designation that you’ll get is that of a customer service representative. A coordinator works in managing no-floor issues with the help of a prior experience. A customer service manager is the most important, experienced and senior-most individual on the floor relating to customer support. Computer support specialists and sales associates are included in the process to resolve any technical issues with the PCs or the online sale process itself.
The average median compensation in this sector is around $30,000 per year. A fresher like you can expect to start up with a minimum $21,000. Experience is the most important criteria to improved salaries with the top 10 percentile customer service specialists earning around and above $50,000; making this one of the most lucrative job sectors today.
Auxilio | West Covina, CA
We are the experts in Healthcare Document Management. Since 2004, we remain the only provider offering hospitals and health systems comprehensive services and solutions to support the document life cy...
Qualfon Data Services | Hayden, ID
We all appreciate superior customer service. Help us provide it to others. When you join our family of inbound call center representatives supporting a well-known telecommunications / mobile phone c...
Machesney Park, IL
Cintas is currently looking for a Service Manager to directly manage a team of Route Service Sales Representatives (Route Drivers) who provide the pick-up and delivery of products to businesses. Respo...
Full Time Regular Employment Mid-Senior Level Industry: Apparel/Textiles Rental Shift: First
FedEx | San Francisco, CA
At FedEx Office, team members with a passion for delivering the best customer service, who are confident and knowledgeable, make all the difference. Apply today to bring your friendly face and positiv...
Full Time Regular Employment Shift: Any
Citizens Bank | Endicott, NY
Citizens Bank is seeking a motivated, highly successful, proven Relationship Manager with experience in moderately to less complex portfolios, and a strong grasp of sales and credit skills. This senio...
ASAP Start Bachelor's Degree Required Category: Sales
CSRA | Landover, MD
CSRA will provide DoDIIS (Department of Defense Intelligence Information System) customers worldwide with an ESOC consisting of Self-Help Knowledge Portals, remote Service Desk resolution support, and...
Full Time Regular Employment Category: Customer Services
CGI Group | Fairfax, VA
The Jr. Cloud Sales Engineer, reporting to the Emerging Technologies Practice - Hybrid IT Management will be a technical subject matter expert on cloud sales engagements, working with account teams to...
Full Time Category: Marketing
Days Inn | Depoe Bay, OR
College degree preferred or equivalent training/experience. • CPR certification, or to be obtained within 6 month of hire...
Full Time Category: Hotel/Resort Operations Guest Services
Wells Fargo | Minneapolis, MN
This position is within EIT International for support of Operations and Emerging Services transitions and may require 25%-50% travel...
Travel Employment Hours: 40
Advanced Resources LLC | Chicago, IL
Related to bid programs. Our client is looking for someone that has a high attention to detail with excellent communication skills...
Southwest Airlines | Dallas, TX
The CS&S Operations Strategy Intern may conduct surveys to keep a pulse on the learning curve and user engagement, develop training content, provide progress reports to Leadership, assist in creat...
Full Time High School Diploma or GED Junior Level Intern, Travel Required Must be at least 18 years of age
Lowe's | Hackettstown, NJ
Position DescriptionThe Service Manager is primarily responsible for enabling and empowering a team of Customer Service Associates (CSAs) to deliver the best...
3 years experience and evening availability any day of the week
Enterprise Rent-A-Car | Orlando, FL
Equal Opportunity Employer Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to...
Full Time High School Diploma or G 1 year experience Must be at least 18 years of age This position is Full-Time (based on a 40 hour work week)
U-Haul | Janesville, WI
Are you a student looking for a job that offers the flexibility your schedule needs? Are you currently working, serving in the military, or a stay at home...
Part Time PRN
Shopko | Bend, OR
Shopko teammates will be responsible for:. Shopko is an Equal Opportunity Employer m/f/d/v. Maintaining Shopko brand standards at the front end area and sales...
Coca-Cola | Downey, CA
Job ID: 00064938 Responsible for performing mechanical services on cold and hot beverage equipment. Maneuver equipment in order to perform all mechanical...
High school diploma or GED required 0-3 years of general experience required
Wegmans | Niagara Falls, NY
Comply with Wegmans Policies and Work Rules, as well as, federal and state laws. Wegmans certification required for use of power equipment. Only those closely matching the job posting will be intervie...
...Grocery team works behind the scenes and plays an integral part in...
Whole Foods | Fremont, CA
Whole Foods Market hires and promotes individuals solely on the basis of their qualifications for the position to be filled...
Associate Level 1+ year experience Ability to work a flexible schedule including nights
H-E-B | Palmview, TX
ESSENTIAL FUNCTIONS AND PROCESS RESPONSIBILITIES (Other duties may be assigned as necessary) - Responsible for packaging groceries and assisting customers...
...weather conditions work and energy and the ability to work in va
Food Lion | Ballentine, SC
FT Assistant Customer Service Manager - Food Lion Job Location:. Manages and achieves Food Lion service standards as delegated by the Customer Service Manager ...
High School Diploma or Graduate Degree Associate Level ...of three days a week per Standard...