Browse available Customer Service Jobs. This is one of the largest job sectors commonly related to nearly all product and service associated industries and businesses. Customer service is a core sector where an individual directly interacts with consumers to create demand or resolve product-related issues and negative feedback. Those of customer service representatives are among the most common designations or positions in this job sector which in turn is directly related to call-centers. Almost all major companies or industrial firms outsource their customer service requisites to third party call centers making this among the largest slices in this customer service industry.
This industry or job designation is all about conversing with customers from different points. All of these points though have a single factor in common which is - a better product or service sale. The customer service can either be a post-product process or even a product sales one; in both cases with the same motive. A customer service representative is responsible for generating sales or revenue of a product for the company or firm. The process is simply by directly conversing, engaging, interacting and directing a consumer or customer depending on the process. Customer satisfaction is the most important target for customer service jobs and representatives as it is directly related to revenue and thereby profit generation.
The call-center industry section falling within customer service accumulates annual revenue of an estimated $16 billion with more than 4000 companies vying for a larger share. There are more than 2.2 million customer service representatives functioning in this section alone as per survey and reports from the Bureau of Labor Statistics.
This industry is expected to grow by more than 15% over the coming years creating job opportunities for above 300,000 candidates. With a larger emphasis on post-sales feedback and advertising, this is a proper job opportunity for a fresher like you to get an introduction into the professional corporate sphere and the experience coming with it.
If you’re thinking of becoming a customer service representative, here are some of the things which you will be expected to deliver:
A product is based on the necessities which a consumer has for it. For a customer service representative, catering to these necessities is the most important aspect. Here are a few skills which you will need to make sure that you are able to provide proper customer support and get positive feedback:
There are other specific sectors to this customer service industry which require sector-specific know-how. E.g. - Customer service and support related to technology and gadgets such as computers, mobile, smart phones etc. require a comprehensive know-how on these products in the first place.
This industry provides for 5 separate generalized designations or jobs for you. These are:
For a fresher like you, the first designation that you’ll get is that of a customer service representative. A coordinator works in managing no-floor issues with the help of a prior experience. A customer service manager is the most important, experienced and senior-most individual on the floor relating to customer support. Computer support specialists and sales associates are included in the process to resolve any technical issues with the PCs or the online sale process itself.
The average median compensation in this sector is around $30,000 per year. A fresher like you can expect to start up with a minimum $21,000. Experience is the most important criteria to improved salaries with the top 10 percentile customer service specialists earning around and above $50,000; making this one of the most lucrative job sectors today.
CenturyLink | Walnut Creek, CA
Minimum of 4 years direct Business to Business outside sales experience within a High Tech industry calling on global accounts...
Senior executive 4 years experience
Wegmans | Medford, MA
Want a job you’ll LOVE?. Our Frozen Foods department works hard to offer our customers a wide variety of everyday-use frozen products. In this department, you’ll work with a team to ensure cases are f...
Full-time Seasonal ...frozen products works hard to offer our customers a wide vari
State of South Carolina | Richland, SC
This listing closes on 7/28/2017 at 5:00 PM Eastern Time (US & Canada)...
Full Time Temporary Employment $26,988.00 Annually Department: Secretary Of State's Office Phone: (803) 896-5300
UT Southwestern Medical Center | Dallas, TX
High school graduate and no experience required. Bachelor's degree in related field preferred...
Full Time Regular Employment Bachelor's Degree Required Category: Clinical Department: Ambulatory Svcs - Call Center
Citi | New York, NY
We’re looking for a US Commercial Bank, Global Subsidiaries Group Relationship Manager to join our world-class team. CCB has operations in over 30 countries with local expertise contributed by in-coun...
Full Time Regular Employment Bachelor's Degree Category: Sales
State of North Carolina | Wake, NC
This listing closes on 7/24/2017 at 5:00 PM Eastern Time (US & Canada)...
Full Time Permanent Employment $30,856.00 - $48,581.00 Annually Department: Dept of Revenue
CVS | Louisville, KY
Omnicare, Inc. is a wholly owned subsidiary of CVS Health Corporation, providing comprehensive pharmaceutical services to patients and providers across the United States...
Full Time High School Diploma or equivalent Category: Call Center, Customer Service, RxCrossroads, Omnicare
iMPact Business Group | Kalamazoo, MI
Our client, a Global Leader in the Medical Device Industry has an immediate opening for a Customer Service Representative for a 14 month + Contract. Our client offers results-driven people a place whe...
Contract Employment ASAP Start Order Number: 10664 Posting Number: 5017
TD Bank | Vancouver, WA
The Customer Service Representative performs customer transactions, providing legendary service & advice to create legendary customer experiences. This role is required to understand customer needs an...
Part Time Regular Employment Hours: 15-20 hours
Liberty Mutual Group | Phoenix, AZ
Associates degree in a business related field or a minimum of 6 months related work experience is required...
Full Time $36,200-$40,800 per year High School Diploma/GED (±11 years)
MJHS | Brooklyn, NY
The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expan...
Full Time Regular Employment Category: Management - Non-Clinical
Advanced Resources LLC | Schaumburg, IL
Advanced Resources has immediate openings for Customer Service Professionals for our client located near the Bartlett area. We are looking for strong candidates with excellent communication and proble...
ASAP Start Category: Office Support
SAFETY MANAGEMENT SYSTEMS | Tyler, TX
Performs the functions of keeping all EMS vehicles in good physical appearance and stocked with the medical supplies and equipment to be used in the day to day operations of the vehicle crew. Perform ...
GED Required Department: Fleet
Johns Hopkins Health System | Baltimore, MD
Receive inbound contacts (calls, emails, faxes, etc.) from patients and physicians requesting services within JHMI. Coordinate complex appointment scheduling linking consults and ancillary services re...
Love's Travel Stops & Country Stores | Lahoma, OK
It's been the guiding principle at Love's for more than 50 years, and it's leading us into the future. We're passionate about serving drivers with clean, modern facilities stocked with plenty of fuel,...
Category: Operations; Restaurant; Retail
Port of Oakland | Oakland, CA
This listing closes on 8/8/2017 at 5:00 PM Pacific Time (US & Canada); Tijuana...
$10,316.00 - $12,779.00 Monthly
U.S. Bank | Granite City, IL
Check this great job opportunity, Sales & Service Manager NMLS 1 - Granite City Branch in Granite City, IL. You will work in a nice and warm environment with great salary and compensation...
GDKN | Addison, IL
The Customer Support Representative is responsible for recruiting and supporting participants in the client Access Point network...
Addison, IL USA Pay Rate $20.60/Hour
Wells Fargo | Los Angeles, CA
Effectively acquires, manages and grows profitable account relationships with an extensive percentage of complex and large sized business customers that have annual gross sales of generally more than ...
Circle K | Jacksonville, FL
CUSTOMER SERVICE REPRESENTATIVE (CSR) / STORE ASSOCIATE This position is a non-exempt (hourly) employee who reports to the Store Manager * Come meet our hiring manager in person * Visit us on...