Browse available Customer Service Jobs. This is one of the largest job sectors commonly related to nearly all product and service associated industries and businesses. Customer service is a core sector where an individual directly interacts with consumers to create demand or resolve product-related issues and negative feedback. Those of customer service representatives are among the most common designations or positions in this job sector which in turn is directly related to call-centers. Almost all major companies or industrial firms outsource their customer service requisites to third party call centers making this among the largest slices in this customer service industry.
This industry or job designation is all about conversing with customers from different points. All of these points though have a single factor in common which is - a better product or service sale. The customer service can either be a post-product process or even a product sales one; in both cases with the same motive. A customer service representative is responsible for generating sales or revenue of a product for the company or firm. The process is simply by directly conversing, engaging, interacting and directing a consumer or customer depending on the process. Customer satisfaction is the most important target for customer service jobs and representatives as it is directly related to revenue and thereby profit generation.
The call-center industry section falling within customer service accumulates annual revenue of an estimated $16 billion with more than 4000 companies vying for a larger share. There are more than 2.2 million customer service representatives functioning in this section alone as per survey and reports from the Bureau of Labor Statistics.
This industry is expected to grow by more than 15% over the coming years creating job opportunities for above 300,000 candidates. With a larger emphasis on post-sales feedback and advertising, this is a proper job opportunity for a fresher like you to get an introduction into the professional corporate sphere and the experience coming with it.
If you’re thinking of becoming a customer service representative, here are some of the things which you will be expected to deliver:
A product is based on the necessities which a consumer has for it. For a customer service representative, catering to these necessities is the most important aspect. Here are a few skills which you will need to make sure that you are able to provide proper customer support and get positive feedback:
There are other specific sectors to this customer service industry which require sector-specific know-how. E.g. - Customer service and support related to technology and gadgets such as computers, mobile, smart phones etc. require a comprehensive know-how on these products in the first place.
This industry provides for 5 separate generalized designations or jobs for you. These are:
For a fresher like you, the first designation that you’ll get is that of a customer service representative. A coordinator works in managing no-floor issues with the help of a prior experience. A customer service manager is the most important, experienced and senior-most individual on the floor relating to customer support. Computer support specialists and sales associates are included in the process to resolve any technical issues with the PCs or the online sale process itself.
The average median compensation in this sector is around $30,000 per year. A fresher like you can expect to start up with a minimum $21,000. Experience is the most important criteria to improved salaries with the top 10 percentile customer service specialists earning around and above $50,000; making this one of the most lucrative job sectors today.
CVS | Ballston Spa, NY
Omnicare, a wholly owned subsidiary of CVS Health, provides comprehensive pharmaceutical services to skilled nursing and assisted living facilities across the United States. Due to the rapidly growing...
Full Time Verifiable High School Diploma or GED is required Category: Pharmacy Technician , Omnicare
SAFETY MANAGEMENT SYSTEMS | Alameda, CA
Performs the functions of keeping all EMS vehicles in good physical appearance and stocked with the medical supplies and equipment to be used in the day to day operations of the vehicle crew. Perform ...
Part Time GED Required Department: Fleet
Liberty Mutual Group | Liberty Lake, WA
Serves on site leadership team to plan and manage the implementation of the Service Organization vision, mission, strategy, and values...
Full Time $58,600-$72,500 per year Bachelor's Degree (±16 years)
Aureon Staffing | Des Moines, IA
Embark on a career and feel good knowing you are saving lives. Our client is an industry leading provider of ignition interlock devices. Their employees are instrumental in cutting down on the number ...
Full Time Standard Employment
TD Bank | Cherry Hill, NJ
The Customer Service Representative I provides legendary Customer Service while selling/ cross-selling TD products to new and existing Customers. Takes residential mortgage loan applications AND offer...
Full Time Hours: 40/flexible Inclusiveness
American Red Cross | Pomona, CA
We are currently seeking a customer focused individual for our...
ASAP Start High School Diploma Required
Citizens Bank | Westborough, MA
Citizens Bank is seeking a motivated, highly successful, proven Relationship Manager with experience in moderately to less complex portfolios, and a strong grasp of sales and credit skills. This senio...
ASAP Start Bachelor's Degree Required
JPMorgan Chase | Houston, TX
Within the GTI organization, the Client operations Desktop Support team is responsible for the overall operations of client support services delivering effective and efficient support, owning and reso...
Essendant | Orchard Park, NY
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another empl...
Required* High School or better
Wells Fargo | Columbia, SC
At Banker Connection you’ll have the opportunity to expand your capabilities and advance your career. We invest in our people and provide an environment to learn and grow. We set our standards very hi...
Digital Media Communications | Murphysboro, IL
Southern Illinois Airport Authority is seeking Line Service Technicians for aircraft flight line positions earning $10 per hour. To apply for this part time opportunity come by 556 North Airport Road,...
Helpmates Staffing Services | Torrance, CA
National Insurance Company is needing a Customer Service Representative. This customer service representative will be expected to log into a phone queue daily to take calls from clients. Calls will ra...
Shane Co. | Denver, CO
Job Type: Customer Service Associate Could you be our next Shane Co. Customer Service Associate? Do you love working with people? We are looking for career-oriented, enthusiastic, confident and...
Lithia Motors | Portland, OR
Lithia Auto Stores embodies a unique blend of talent, leadership, and professionalism in a culture that embraces our Core Values of Earn Customers for Life, Take Personal Ownership, Improve Constantly...
GHD | Vancouver, WA
GHD provides engineering, environmental and construction services to private and public sector clients across five continents and the Pacific region…...
Wegmans | Medford, MA
Able to problem solve, anticipating, analyzing, and identifying problems, responding quickly when situations arise and preventing problems when possible...
VXI Global Solutions | Los Angeles, CA
As aSpanish Bi-lingual Customer Service Account Associate, you will receive inbound calls regarding customer concernsinquireies and concerns. Looking for a great listener, empathetic, and willingness ...
High School Diploma/GED Associate Level Work in an environment where you can utilize your customer...
Cameron Craig Group | Little Rock, AR
The Senior Relationship Manager (SRM) is responsible for managing a portfolio of commercial banking clients who require financial services and products to meet their needs. In addition to being the pr...
Direct Hire Employment ASAP Start $120,000 - $160,000 per year Bachelor
Houston Methodist | Houston, TX
The Customer Service Representative II (CSRII) will act as a liaison between the hospitals within The Methodist Health Care System (including The Methodist Hospital, Methodist Sugar Land Hospital, and...
Full Time Category: Professional Shift: DAY Hours: M - F
Travis County | Guadalupe, TX
This listing closes on 10/6/2017 at 11:59 PM Central Time (US & Canada)...
Part Time $20.38 Hourly Department: Civil Courts Phone: 512-854-9165