Browse available Customer Service Jobs. This is one of the largest job sectors commonly related to nearly all product and service associated industries and businesses. Customer service is a core sector where an individual directly interacts with consumers to create demand or resolve product-related issues and negative feedback. Those of customer service representatives are among the most common designations or positions in this job sector which in turn is directly related to call-centers. Almost all major companies or industrial firms outsource their customer service requisites to third party call centers making this among the largest slices in this customer service industry.
This industry or job designation is all about conversing with customers from different points. All of these points though have a single factor in common which is - a better product or service sale. The customer service can either be a post-product process or even a product sales one; in both cases with the same motive. A customer service representative is responsible for generating sales or revenue of a product for the company or firm. The process is simply by directly conversing, engaging, interacting and directing a consumer or customer depending on the process. Customer satisfaction is the most important target for customer service jobs and representatives as it is directly related to revenue and thereby profit generation.
The call-center industry section falling within customer service accumulates annual revenue of an estimated $16 billion with more than 4000 companies vying for a larger share. There are more than 2.2 million customer service representatives functioning in this section alone as per survey and reports from the Bureau of Labor Statistics.
This industry is expected to grow by more than 15% over the coming years creating job opportunities for above 300,000 candidates. With a larger emphasis on post-sales feedback and advertising, this is a proper job opportunity for a fresher like you to get an introduction into the professional corporate sphere and the experience coming with it.
If you’re thinking of becoming a customer service representative, here are some of the things which you will be expected to deliver:
A product is based on the necessities which a consumer has for it. For a customer service representative, catering to these necessities is the most important aspect. Here are a few skills which you will need to make sure that you are able to provide proper customer support and get positive feedback:
There are other specific sectors to this customer service industry which require sector-specific know-how. E.g. - Customer service and support related to technology and gadgets such as computers, mobile, smart phones etc. require a comprehensive know-how on these products in the first place.
This industry provides for 5 separate generalized designations or jobs for you. These are:
For a fresher like you, the first designation that you’ll get is that of a customer service representative. A coordinator works in managing no-floor issues with the help of a prior experience. A customer service manager is the most important, experienced and senior-most individual on the floor relating to customer support. Computer support specialists and sales associates are included in the process to resolve any technical issues with the PCs or the online sale process itself.
The average median compensation in this sector is around $30,000 per year. A fresher like you can expect to start up with a minimum $21,000. Experience is the most important criteria to improved salaries with the top 10 percentile customer service specialists earning around and above $50,000; making this one of the most lucrative job sectors today.
Covance | San Diego, CA
A career at Covance provides our employees the unique chance to create an immediate impact and difference in our patient's lives. Joining Covance will offer a rewarding career, an opportunity to work ...
ASAP Start GED Required Category: Administration Clerical
Drayer Physical Therapy | Hummelstown, PA
The Regional Relationship Manager will build and grow relationships with referral sources (existing and potential) to yield ongoing growth of new patient referrals to each center in the region. Also t...
Full Time Regular Employment
TD Bank | Richmond, VT
The Customer Service Representative I provides legendary Customer Service while selling/ cross-selling TD products to new and existing Customers. Takes residential mortgage loan applications AND offer...
Full Time Hours: 40 Inclusiveness
Love's Travel Stops & Country Stores | Tipton, IN
Retail Cashiers are in a unique position. You interact with every customer. Sometimes it′s a few seconds, others it′s longer. But each time it′s a chance to leave a positive impression. Customers come...
Seasonal Employment Category: Operations; Retail
Cortland Partners | Charlotte, NC
As a Maintenance Technician, you assist in maintaining the physical integrity of a multimillion dollar, multifamily apartment home community for residents, visitors, and associates alike...
Category: Communities - Service
Wells Fargo | Lakewood, CO
Effectively acquires, manages and grows profitable account relationships with an extensive percentage of moderately complex and medium sized business customers that have annual gross sales of generall...
J. Patrick & Associates, Inc | Denver, CO
Provide Pre-Sales and Post-Sales support through working closely with technical engineers. Work with engineers to provide technical solutions to customers...
Category: Pre-Sales Engineering
Front Range Community College | Fort Collins, CO
Please note that students may copy their class schedule from eWolf and paste into a Word document. Then save it to your desktop in order to upload to the OpenHire eForm application (Step 6)...
U.S. Bank | Nashville, TN
Check this great job opportunity, Wholesale Banking - Assistant Relationship Manager in Nashville, TN. You will work in a nice and warm environment with great salary and compensation...
Santander Bank | Boston, MA
Our clients rely on the strength of Santander’s balance sheet and the degree to which our relationship managers understand their businesses in order to develop the most relevant and compelling solutio...
LabCorp | Dover, DE
If you love to interact with patients and play a role in their overall healthcare experience, as our Phlebotomist, you’ll be able to do just that. Our technology is second to none in the industry, and...
Linn Delivery - Value City Furniture | Clarksville, TN
At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey—an adventure. To that purpose, we are committe...
Up to $25 per hour | Knoxville, TN
Is filling a work-from-home customer service representative position. This gig is available to people living in or near Knoxville, Tennessee...
Cintas | Pittsburg, CA
Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall performance of a team; providi...
Full Time Regular Employment High School Diploma/GED (+11 years) Rental Shift: 1st Shift
Ultimate | Chanhassen, MN
Are you bilingual in both Spanish and English? Do you have a passion for customer service and comfortable on the phones? Our client in the southwest metro has a great temp to hire opportunity...
Full Time $15.00/hr Schedule: 8:00 AM - 5:30 PM
Lowe's | Ashtabula, OH
The primary function of the Product Service Manager is to ensure store merchandise is stocked, fronted, and priced according to planograms, and resets done by outside vendors are in accordance to Lowe...
Travel Employment Department: - DM PSA
Masiello Employment Services | Swanzey, NH
A very desirable employer in the area is looking to add a Field Service Engineer to their team. The ideal candidate will be professional, have experience interfacing with customers, solid hands-on ski...
Travel Employment 25.00/hour; DOE
Presence Health | Chicago, IL
The REG/Customer Service Officer performs a variety of duties associated with visitor screening and providing information to employees, patients and visitors entering the facility and assists Security...
Regular Employment Shift: Rotating
RR Donnelley | Timonium, MD
Coordinate production of printed materials, or print related services for the company’s customers. Maintain positive customer relations through active engagement of the customer through all stages of ...
Full Time Regular Employment
Gables Search Group | Perry, OH
We are in need of a Customer Service Representative for a solid Electronics Manufacturing client of ours...
$24,000.00 - $29,000.00 per year