Browse available Front Desk Jobs. A front desk at any corporate office, hotel or any other similar institution is an area where a visitor to that institution first arrives. Any personnel or staff there receives this visitor and helps out with any queries which he/she may have. Also, in the case of specific information that can only be derived from a higher authority, the staff at the front desk contacts the relevant person in the hierarchy and guides the visitor to that person accordingly. A front office staff is the first person that any outsider or a potential client meets, hence, his/her presentation and behavior may ultimately go on to decide the company’s revenue making process.
With companies and corporate institutions focussing more on customer satisfaction and hospitality, almost every sector is giving prominence to front desk jobs and personnel training. Hospitals, business areas, sports industry, hotels and even restaurants, front end working staffs are required everywhere. Customer service and interaction come as an integral part of a front end job. A staff may have to greet and assist any visitor initially and put in contact with any other relevant person in the company. Maintaining a guest register along with asking for visitor details and making a note of the same in the company’s database may also be a part of a front end staff’s work profile.
Any visitor to any company will first approach a front desk staff with their query or seek an appointment. A staff will then have to address his/her questions or put him through to contact any other relevant person in the company. The primary role of such a staff is to greet this new-comer and interact with him/her courteously. Basic computer skills are also required as most companies now prefer maintaining their visitor register on their computer database. This has to be done by a front desk personal. Providing a visitor card after verifying the person’s legal ID proofs also comes under this job description. Receiving telephonic calls or accepting a parcel and mail addressed to any particular department in the company are all responsibilities of front desk staff.
Front desk staffs have the following duties to perform:
The typical requirements for securing a front desk job are:
A high school degree qualifies a person to secure this job. However, to stay ahead of the competition, one may opt for joining foreign language and hospitality management classes. Candidates with previous experience as part-timers in retail stores are also preferred at times. A basic vocational training on computer database management may also come in handy. An on-job training and grooming session will definitely be carried out by the recruiting company, so learning and retention skills of a candidate may also be tested.
The annual salary of a front desk staff typically starts from around $18,440. The figure may increase based on the recruiting institutions and added responsibility. The maximum mark may reach almost up to $36,000.
MilwaukeeJobs.com | Milwaukee, WI
Are you a people person? You are likely to be the first point of contact for our guests, so put a smile on your face and know your facts. Our guests will come in with a lot of questions, ranging from ...
Full Time ASAP Start
Hampton Inn | Far Hills, NJ
This individual will be directly responsible for the front desk and night audit teams, with a focus on guest and associate satisfaction...
College degree Associate Level Two year experience Must be willing to work varied hours including nights
Embassy Suites | Fairway, KS
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver...
Full Time Flexible on all shifts
College of DuPage | Valley View, IL
This includes guest check-in and check-out, reservations, providing guests with services as requested, operation of the property management system for all guest...
Part Time High School diploma or Associate's Degree in Hospitality or Hotel Temporary Employment
Riverway Business Services | Goldsmith, TX
The Front desk receptionist is the first point of contact for the office. Answer phones and assist patients...
Full Time High school diploma or equivalent required or College degree preferred but not required
Sanibel Inn | Sanibel, FL
Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently...
Atlantic | Pacific Management | Ojus, FL
Greet residents and their guests. Our company is seeking an experienced Overnight Front Desk Attendant for our Luxury Condominium in Miami, FL...
Full Time High School diploma or or GED equivalency Experienced
Scottsdale Plaza Resort | San Carlos, AZ
Night audit or front desk experience is preferred, a basic understanding of accounting principles, and knowledge of Front Desk operations is helpful...
Lone Star Circle of Care | Elgin, TX
REQUIRED EXPERIENCE, EDUCATION, AND LICENSE:. But not limited to, greeting patients, scheduling and confirming patient appointments using a multi-line phone,...
High school diploma or GED (6) months experience
LifeBridge Health | Somerset, MD
Answers telephone inquiries. Requires knowledge of a specialized field. Performs a variety of clerical duties to proactively identify and respond to the needs...
Associate degree 1-3 years of experience
University of Oregon | Alvadore, OR
Experience operating multi-line telephone equipment to receive and route calls. This position manages AEC front desk operations and is the front line person...
Part Time Undergraduate Degree or Graduate Degree or Undergraduate Degree or Undergraduate Degree or Undergraduate Degree or Undergraduate Degree or Undergraduate Degree or Associate degree
Heavlin Management Company | Chandler, AZ
Under new management, we are seeking a front desk agent that has previous front desk experience in a fast moving hotel to handle the check in and check out of...
aMust be able to work flexible shifts
Jordan Valley Community Health Center | Sparta, MO
Complete patient follow-up calls as directed, provide follow-up to patients to address barriers to care, and answer questions...
Full Time Bachelor’s Degree 1 year experience
Aramark | Rosedale, MD
The Front Desk Worker is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest...
RHW Hotel Management | U.S. Air Force Academy, CO
Able to handle hotel phone system, transfer calls, and take messages for guests and. The purpose of the Front Desk Agent is to provide the utmost in service to...
Full Time High School Degree or GED
StepStone Hospitality Inc | Cohasset, MA
Develop short- and long-term financial and operational plans for the guest service department that relate to the overall objectives of the hotel...
Red Roof Inn | Belva, WV
Welcomes guests and assists them with their stay, including checking in/out, wake up/courtesy calls, and handling guest concerns and requests...
Available to work weekends and evening/midnights
InterContinental Washington DC-The Wharf | Savage, MD
The Front Desk Agent is responsible for checking-in and checking-out hotel guests in a timely and professional manner while following our brand and Forbes...
High School diploma or equivalent or College degree Seasonal one year experience May be required to work nights
Solari Enterprises, Inc. | La Crescenta-Montrose, CA
The Front Desk Clerk requires the use of skills attained from industry experience or transferable industry skills experience.The Front Desk Clerk works under...
Part Time High School Diploma or GED Exempt 2 years experience On Call
Answer all phone calls from guestrooms, outside lines, and internal call with proper telephone etiquette (all within 3 rings)...
High School Diploma or GED Associate Level Three to six months related experience