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Starbucks Overview

Browse available Starbucks Shift Supervisor Jobs. Since 1971 when it was founded in Washington, Starbucks has developed into an American coffee company and coffeehouse chain which operates over 20 thousands locations worldwide. Starbucks' mission is to inspire and cultivate the human spirit - one person, one cup and one neighborhood at a time. They believe that running business ethically and striving to do the right thing are the key of the company's success. The company welcomes those who shares the same mission and belief to work with them. The position of Shift Supervisor is still available at Starbucks. If you are looking for such a position as your next career, just join with the Starbucks team.



Starbucks Shift Supervisor Job Description and Responsibilities

Different positions carry out different duties whatever the company is. The Shift Supervisor of Starbucks contributes to the success of Starbucks by assisting the store manager in executing store operations during scheduled shifts. As a Shift Supervisor, one should deploy partners so that they can create and maintain great experience to customers. The following are the summary of the key responsibilities of this position.

  • Be honest and knowledge.
  • Keep calm, maintain standard operating and set positive example for the shift team during periods of high volume or unusual events.
  • Constantly evaluate environment and customers for cues to anticipate customer and store needs.
  • Assist new partners training by enforcing successful performance and giving respectful coaching as needed. Give feedback to store manager on partner performance during shift.
  • Create a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners to ensure excellent operation and improve partner performance.
  • Discover and responds to customer needs. Deliver good customer service through acting with the attitude of customer comes the first and connecting with them.
  • Establish positive relationships with team members through understanding other's motivation, needs and concerns.
  • Follow Starbucks operational policies and procedures to ensure the safety of all team members during each shift.
  • Follow cash management, cash register policies and the baristas during the shift to ensure the proper cash management as well as the delivery of great customer service.
  • Provide quality beverages, beans and other food products by following health, safety and sanitation guidelines.
  • Keep regular and punctual attendance

Starbucks Shift Supervisor Qualifications and Skills

  • Maintain regular, consistent attendance and keep punctuality, with or without reasonable accommodation.
  • Be able to work in flexible hours like early mornings, evenings, weekends, nights and holidays etc..
  • Meet the operating policies and standards.
  • Have at least 6 months of experience in a position requiring constant interacting with customers and fulfillment of different customer's different needs.
  • Prohibit displaying tattoos, piercing in excess of two per ear and unnatural hair colors like blue or pink.
  • At least six month of experience coordinating tasks of two or more employees.
  • Have the ability to learn quickly, work as part of a team, build relationships and direct other's work.
  • Hold effective oral communication skills, knowledge of retail environment and strong interpersonal skills

Starbucks Shift Supervisor Salary and Benefits

Starbucks offer competitive salary to each position. As for the position of Shift Supervisor, the average salary is about $21,000 - $31,000. Except for the decent salary, Starbucks also provide its members with great employee benefits, such as health, dental and vision insurance programs, Starbucks College Achievement Plan, reimbursement account, vacations and discount etc

Starbucks Shift Supervisor Jobs